Servo Motor Repair

10 Questions to ask BEFORE selecting a Repair Facility

1. Are they a dedicated servo repair facility - or is servo repair a sideline business?

Servo repair is not just something we do - it is all we do and all we've done for over 18 years.  We are not in the same business as the typical "motor repair shop". We specialize in servo devices and have designed our facility to meet the demanding needs of industries that utilize servos.  A good faith attempt by the wrong company with the wrong tools and lack of knowledge can render a repairable servo unserviceable - a very expensive paper weight!

2. What's their experience/how many years have they been repairing servos?

We are in our 19th year!  Our technicians are factory trained and experienced in the repair of all types of electromechanical servo devices. We've repaired over 60,000 servo motors from over 500 different manufacturers.  We have over 80 cumulative years of servomotor experience. There's not much we haven't seen.

3. Can you talk to a technician?

This is a must when attempting to resolve problems at your facility. We take the time to help you troubleshoot your fault over the phone. It is very important to isolate the fault as a motor problem prior to sending your servo out for repair! Our highly experienced technicians are available to assist our customers at no charge.

4. Can they magnetize motors and tachometers?

If not, you can bet your permanent magnet motor won't have the proper torque after repair.  Ask how they plan to bring your motor or tachometer back up to OEM specifications without a magnetizer?  They should have a working knowledge of the relationship between magnets and servomotor performance.

5. Can they repair a brushless servomotor that has had the feedback device removed?

If they respond with an unequivocal "yes", you should seriously question their credibility. There is an infinite number of possible alignments - without the proper one, the motor will not run correctly, or will not run at all!  Ask us this question and you'll get a barrage of questions that will ultimately determine if we can assist you or not.  It's very possible we already have timing documentation on your specific motor.  If we don't, we have established procedures that will in most cases allow us to coach you through the fine tuning of the feedback device at your location.

Questions 6-10
Why choose A-1 Servomotor Repair?