Outstanding, Outstanding, Outstanding!!! Received and being installed. You people could not have done better for us. THANK YOU!
I was talked out of sending a motor for repair. A-1 traced the problem to parameter settings and walked me through a parameter change. I was up and running in a few hours.
Thank you very much for the help with these two motors. I will absolutely recommend you and your company to others.
Jim, it is because of you that I consider A-1 Servo my # 1 vendor! You always go above and beyond.
But by far the best is A1 Servomotor Repair in Irving, TX. I think in the past 6+ years we only had one stacker motor that was un-repairable. These people are knowledgeable, and the customer service is top notch.
Your status of savior is once again secured within the halls of our company. We have installed the motor and driver and have our tool at 100% again. We had some learning to do as the drivers come with a blank stare installed from the factory. We had to buy a cable from Yaskawa and download some software from their support site but once we figured out how to make it talk all works well.
Jim, I wanted to let you know we got the motor you repaired for us back in the machine and it ran beautifully. Thanks for your cooperation.
You are a class act and I will recommend you when ever possible.
The part arrived and is working perfect Thanks for the great job and you will be #1 on our list for future work.
Thank you for the great care you take of us and our customers. (3rd party vendor)
Still loving the support that A-1 provides our company!! 🙂
Will you teach all of our vendors to be just like you??? Thanks for the quick responses and attention to detail! We really appreciate it!
We appreciate the work you have done for us. Everything is working great.