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Customer Questionnaire

1 Strongly Disagree | 2 Somewhat Disagree | 3 I Did Not Observe

4 Somewhat Agree | 5 Strongly Agree

1. SERVICE

I am pleased with the quality of workmanship I received in the repair, performance, condition and appearance of the device I sent in for repair.
NORMAL SERVICE: I am pleased with the turnaround time provided.
EXPEDITE SERVICE: I am pleased with the turnaround time provided.
I believe I paid a fair price for the service I received.

2. EMPLOYEES

The employees I interacted with (all phone calls and visits) were courteous, helpful, concerned about addressing my needs and conveyed an overall professional attitude.
The employees that addressed my technical questions were knowledgeable, helpful, courteous and professional.

3. OVERALL

I will use A-1 Servomotor Repair for my future servo repair needs.
I will recommend A-1 Servomotor Repair to others in need of servo device repair.

4. YOUR THOUGHTS

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